EXPRESSION OF OFFERING HELP AND RESPOND


Offering help/ service dala bahasa Indonesia emiliki arti ‘ enawarkan bantuan/ jasa. Kita biasa menemui penggunaan ungkapan ini saat kita pergi ke mall, membeli sesuatu, di rumah sakit dan lain – lain. dala bahasa inggris, ungkapan ini dibedakan cara penggunaannya secara formal, netral dan informal.

OFFERING HELP

Informal

neutral

Formal

Can I help u?

Let me help you …

Shall I …

If you like I could …

What can I do to help …?

Would you like any help …?

Is there anything I can do …?

Need some help?

I’ll do it for you.

Want a hand …?

Can I help out?

You look like you could do with some help…

May I be of assistant?

Might I help at all?

Perhaps I could assist in some way?

If we can be any of assistance, please do not hesitate to contact us again.

(usually for written)

 

RESPONDING HELP

 

ACCEPTING AN OFFER OF HELPS:

 

Informal

Neutral

Formal

Cheers!

Thanks very much.

Just what I needed …!

Lovely! / Great!

That’s very kind of you.

Yes, please.

If you’re sure it’s no trouble.

You’re most kind.

That’s extremely kind/good/thoughtful of you.


REFUSING AN OFFER OF HELP

Informal

Neutral

Formal

No, it’s OK. Thanks

Thanks a lot, but …

Nice thought, but …

No, don’t worry

No, thank you.

No, really, I can manage.

That’s very kind f you, but …

Don’t think so, thank you.

No, it’s all right, really.

Thank you for offering, but …

No, don’t bother, really.

It’s very good of you to offer, but …

Please don’t trouble yourself about …

That’s extremely kind of you, but …

I’m very grateful for your offer. However, …

 

Contoh Dialog Offering Help 1 – Sending a Package

(Someone enters the post office)

Guest :”Good morning.”

Receptionist :”Hello good morning to our office.”

Guest :”I want to send this package.”

Receptionist :”Please fill this form.”

Guest :”Okay, I will fill it.”

(He is filling the form. 10 minutes later.)

Receptionist :”It looks like that you are a little bit confused. May I offer my assistance?.”

Guest :”Yes, please. I am glad that you came along.”

Receptionist :”What can I do for you, sir?”

Guest :”I do not know how to fill this part.”

Receptionist :”What part is it?.”

Guest :”Here it is.” (Hand the form)

Receptionist :”Let me see it. Hmm, I see. First, you must fill the address 1 with your full address. Then for the address 2, you must fill it with the recipient address. Could you do it, sir?.”

Guest :”Yes I think I can do that. But, how to fill this package type?.”

Receptionist :”For filling the package type, you must fill it with the kind of package that you will deliver. What package will you ship, sir?.”

Guest :”I want to send this iPhone for my mother.”

Receptionist :”I see, then you should choose the electronic type sir.”

Guest :”Okay, thank you for your assistance.”

Receptionist :”You are welcome sir. Please fill the form and give it to the front office.”

Guest :”Sure, I will. Good morning.

 

2. Informal Situation

Can I (offer something)

Contoh Dialog Offering Help 1 – Cooking a Fried Rice

(Sarah come to Dodi’s House and push the door bell)

Sarah :”Hey Dodi, are you home?”

Dodi :”Wait a minute. I am coming.”

Sarah :”What are you doing?”

Dodi :”Oh Sarah, It is you. I have been watching a movie. Come in.”

(They went inside to the living room)

Sarah :”Wow you are watching a Games of Thrones series. What a cool film.”

Dodi :”Surely it is. Do you watch it?.”

Sarah :”Of course I do. Besides the action, I love the romance in the series.”

Dodi :”Really? What romance?.”

Sarah :”It is the love life between Melisande and Grey Worm. They are a cute couple.”

Dodi :”Yes, Grey Worm is powerful, and Melisande is very smart.”

Sarah :”She knows many ancients languages. She looks like an intelligent robot.”

Dodi :”Yes she is. Are you hungry by the way?.”

Sarah :”Yes I am. Do you have any food?.”

Dodi :”No I don’t. Let us cook something.”

Sarah :”What a great idea. I have a new recipe that we could try.”

Dodi :”Wow what recipe is it?.”

Sarah :”A special meatball-fried rice.”

Dodi :”I am hungry already. Let’s get cooking.”

Sarah :”Do you have the ingredients?”

Dodi :”What do we need?”

Sarah :”We only need a basic seasoning, veggies, rice, and of course the meatball.”

Dodi :”But I do not have the meatball.”

Sarah :”Can I give you a hand? I can buy it from the local store near here.”

Dodi :”Yes please, thank you, Sarah.”

Sarah :”You are welcome. I will go buy it right away.”

Dodi :”Do you need any money.”

Sarah :”No, I have the money. Let me buy it for you.’

Dodi :”Okay if you insist.”

Sarah :”Do you have the others ingredients?.”

Dodi :”I ran out of salt if you could buy it. I will be happy.”

Sarah :”Oke.”

Dodi :”Hurry up Sarah; I am starving. Tehee”

Sarah :”Be patient, I am going.”

 

 

Task

Make an expression of offering help and the respond that may be happened at the following place/ time:

1.      School canteen

2.      Hospital

3.      Mini market

4.      Gas station

5.      Hotel

6.      When your mom is busy cooking

7.      When your sister thinks hard to do her homework

8.      When your teacher brings any books

9.      When you see an old woman wants to cross the road.

10.  When your friend doesn’t have a pen to write.


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